Configure shoretel ip phone for auto offhook preference for wireless headsets the shoretel ip212k, ip230, ip265 and ip500 series phones must be set to auto offhook preference wireless headsets in order for the wireless headset ehs functionality to function when connected to the phone headset port. Choose any headset from the plantronics polaris headset page. Shoretel compatible plantronics cs530 voip wireless headset bundle with electronic remote answerend and ring alert ehs for shoretel ip phones. Let us help you sometimes its easier to talk through your headset decision with a real person. Figure 2 on page 10 shows the ports on the back of the phone. Win 7 sp1 usb headset connected and set to be the default communications device. Its the costeffective ultra noisecanceling headset that doesnt compromise on quality. The shoretel 230 ip phone is highly recommended and ideally suitable for the knowledge worker who relies on telephone communications as it offers a fully functional features which includes three line appearances, eight function keys, four soft keys and a headset jack. Plantronics wireless headset configuration for shoretel. The phone downloads the latest bootrom and firmware from the shoretel server in paris and in the process, reboots several times. If your shoretel phone is not listed, call us for compatibility. Shoretel is a leading telephone company and has done an excellent job integrating telephone headset usage into their complete line of ip telephones. Shoretel headsets, wireless headsets, wired headsets. The shoretel ip phone 230g is ideal for the knowledge worker who relies on telephone communications and requires gigabit ethernet connectivity at the desktop for dataintensive functions.
The ovislink ovhs072stl wired singleear headset for shoretel ip phones is compatible with rj9 connectors on certain models of shoretel and grandstream ip phone consoles. With these headsets, users can answer a call, place a call on hold, resume a call, answer a call on a second line, toggle between calls, mute a call, and hang up a call. This works great in programs like microsoft communicator or lync 2010. The button box table is used if the ip212k230230getc. Jun 14, 2010 the shoretel 230 doesnt need an handset lifter, as it provides ehs capability through the connection between the wireless headset base and the headset port on the phone. This particular shoretel server was also made to be a time server so the. Recommendation for a wired or wireless headset for. Specifications shoretel dock for apple iphone and ipad. Wireless headsets from plantronics and jabra are designed to be compatible with virtually any shoretel ip phone including ip 230, 265, 560, and 565 phones. Accessing voicemail never miss an important call or message when you set up your voicemail system. Simply click below to add the cable to your cart and to select any hseries headset to go with it. The shoretel ip230 phone boasts support for 3 lines, allowing you to configure the phone to transfer or accept multiple lines with ease. Using the headset to place an internal call, press the headset button and dial the extension.
This particular shoretel server was also made to be a. Hey sysadmins, heres an issue thats been driving me crazy and not sure if anyone has had the same issue. The shoretel dock merges the benefits of a desk phone audio quality, alwayson power and ergonomic comfort with the. This should apply for the c052 and other models of shoretel phones as well. For example, running the prtleveltabs command on an ip 230 phone yields the device. The padded earpieces on this oneear, corded shoretel headset provide hours of comfort and improve noise cancellation. Shoretel shorephone ip 230 voip phone series specs cnet. Shoretel ip phone singleear call center headset ovislink. Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is. Recommendations for headsets for shoretel ip230 phones bwi. Refurbished phone exchange is proud to offer you shoretel phones, voicemail switches, and accessories for sale at below wholesale pricing. I purchased a plantronics savi w740 with the rd1 electronic hook switch cable to eliminate the need for a lifter device. If they ask, it is a voip phone and has an amplified rj6 headset port.
Ovislink headsets for shoretel phone shoretel ip phone. Configuring shoretel ip phones for plantronics wireless. To make calls, answer calls, switch among headset, handset and speaker, use the headset button on the shoretel ip phones keypad. How to reset a shoretel phone to factory settings hass it. Screen should be back to normal you will see the firmware is downloaded. Jan 27, 2016 this will cover audio adjustments for shoretel 210, 212k, 230, 265, 530, 560 and 565 phones. Shoretel shorephone ip 230 user manual pdf download. The phone supports multiple configuration files, and the last setting encountered in. To start viewing messages, select the forum that you want to visit from the selection below. You can connect a supported headset into the 230 230g ip phone by plugging the headset into the headset.
How to use the soft phone on shoretel communicator workend tech. Plantronics wireless headset configuration for shoretel 230. If you need to send digits to the call like to select menu options just right click on the call and select the send digits option. Plantronics rd1 pod ring detector for shortel phones. The audio levels for the handset, headset and speaker are set to default values when the phone boots. Refurbished shoretel 485g ip backlit color display phone. It is about flexibility and simplicity, as well as being able to access the world beyond the desktop. Shoretel compatible wireless headsets plantronics, jabra. I can certainly help to arrange some product testing for you if you are interested. To manually configure an operational phone from the keypad. Shoretel is a manufacturer of ip phones for businesses of any size. Ehs call control from plantronics csseries and savi office wireless headsets to shoretel ip phones can be effected by connecting the wireless headset directly to the headset port of the shoretel phone. Connect the short end of the handset cable to the jack on the phone body.
After the update, sound doesnt go through the headphones. The 230g ip telephone delivers a wealth of features including three line appearances, eight function keys, four soft keys, and a headset jack. Speakers are set to default device to ensure that by default, sound from other apps comes out of the speakers and comms apps go out the headset. I certainly have not heard of any issues when using these headsets with the shoretel softphones. If this is your first visit, be sure to check out the faq by clicking the link above. View and download shoretel 230 quick install manual online. The shoretel compatible plantronics cs540 bundle is part of the plantronics cs500 series of dect headsets. Shoretel phones are sleek, ergonomic, and easy to program, making them a valuable addition for a growing company. Shoretel ip phone 480480g user guide 9 overview of the shoretel ip phone 480480g welcome to your shoretel ip phone. Shoretel 230 230g quick reference guide created date. The shoretel 230 business phone was designed to be the ideal deskphone for shoretel phone systems. A rd1 ring detector cable is required to complete the remote call pickup capability. On the shoretel 230 and 230 phones, the custom key blinks green, at which point you can safely place the handset on hook or press the speaker or headset button without ending the call. To place a call on hold, press the hold button, or press the calls custom key, if available.
Feb 06, 2014 video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. If everything is set up right, you should now be able to make calls from shoretel communicator and the call will play over your headset. Configure shoretel ip phone for auto offhook preference for wireless headsets the shoretel ip212k, ip230, ip265 and ip500 series phones must be set to auto offhook preference wireless headsets in order for the wireless headset ehs functionality to function when connected to the phone headset. Sennheiser electronic hookswitch for shoretel phones. Sound works on all other programs except shoretel connect. All you need as rd1 ring detector to provide the remote alert when the phone is ringing. Video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. Headsetexperts headsets distributor since 1982 specializing in headsets, plantronics headsets, wireless headsets, phones. You can connect a supported headset into the 230 230g ip phone by plugging the headset into the headset jack at the left corner of the phone chassis. Compatible with apple earpod and other apple ctia based headphones or headsets. The phone will be reseted and display factory test kpd mode. Arama phone headsets rj9 with noise cancelling mic for polycom vvx311 vvx410 vvx411 vvx500 mitel 5220e 5330e 5330 5340 avaya 1408 1416 5410 shoretel 230 420 480 nec landline phones a800s 4. These are prepackaged with the necessary plantronics a10 cable. Give us a call 1800 headsets 18004323738 were here to help you with your purchase monfri 6.
Ehs configuring shoretel ip phones for wireless headsets. Include the features you are looking for from above. Detailed instructions are provided in the quick install guide packaged with your phone. How to use the soft phone on shoretel communicator. The phone downloads the latest bootrom and firmware from the shoretel server in paris. Plantronics wireless headset configuration for shoretel 230 ip phone duration.
Shoretel headsets everything you need to know for shoretel. The primary differences among the various wireless headsets are the features telephone only vs telephonepc, battery time, distance, etc. Figure 1 provides an overview of the ip480480g phone components. Bluetooth device, choose the default device from shoretel button default. Plantronics cs540 wireless bundle includes electronic remote answerer the shoretel compatible plantronics cs540 bundle is part of the plantronics cs500 series of dect headsets.
Sennheiser is a recent techconnect partner with shoretel and offers a variety of usb, bluetooth and dect headsets that have been tested and approved by shoretel. If you found this post helpful, please consider supporting me on kofi. Setnetting a new shoretel 230 phone with an internal static. Setnetting a new shoretel 230 phone with an internal static ip. Bluetooth needed for an ip230 phone shoretel forums. It fuses the features users like about desk phones with the convenience of their mobile devices. Mic works, but not sound and i cannot hear calls when setting these headphones as default. Shoretel ip phone 230g black grandstream dp720 dect cordless voip telephone,black shoretel ip 485g 10436 gigabit color display phone power supply not included. You can connect a supported headset into the 230 ip phone by plugging the headset into the headset jack at the left corner of the phone chassis. The single ear cs540 has three different wearing styles, a noisecanceling microphone that reduces background noise interruptions, and is one of the lightest dect wireless headsets on the market at only 21 grams. These are certified headsets for shoretel mitel ip100, ip212k, ip230, ip230g, ip265, ip530, ip560, ip560g, ip565g, 565, 565g, ip655. Shoretel shorephone ip 230 voip phone series sign in to comment. Save money by buying a smartphone headset, or using your existing one with your aastra, shoretel, polycom office phone head set jack. The shoretel compatible plantronics encore pro direct connect mono headset bundle with telephone interface cable delivers enhanced performance and exceptional value for office and contact center use.
Ive tried on r shoretel but no luck there what is happening for some users on ip420 model phones is that call sounds are playing through both the speaker and through the headset or handset whenever the user tries to make the call so if they hit the headset button, pick up the receiver. The shoretel ip phone 230 is ideal for the knowledge worker who relies on telephone communications the 230 ip telephone delivers a wealth of features including three line appearances, eight function keys, four soft keys, and a headset jack. Your phone can receive calls, and you can check for new messages. Allows remote answering on certain shoretel phones without the use of a handset lifter with sennheiser wireless office headsets call us at 1800headsets 18004323738 to check for compatibility with your phone.
Plantronics communications portfolio for shoretel wireless. Tell the vendor you are wanting a headset for a shoretel ip230 phone. This will cover audio adjustments for shoretel 210, 212k, 230, 265, 530, 560 and 565 phones the audio levels for the handset, headset and speaker are set to default values when the phone boots. The phone will reset and display factory test kpd mode again. Once you have answered these questions, you can call a vendor and order your headset. The speakerphone is the default automatic offhook preference. We run a shoretel system with an ip265 phone for reception. It is also perfectly equipped with 5 line x 24 character display 120x35 pixels, builtin 10100 ethernet switch and full. Shoretel ip phones headset jack is located at the back of the phone next to the handset jack. The default installation location of shoretel server files is as follows.
These values can be overridden by configuration file settings. Plantronics wireless headset config shoretel liquidlayer. Shoretel compatible plantronics wireless headset bundle. To place an external call, dial the trunk access code, then the phone number. When the phone displays the date and time, the boot and upgrade process is complete. Ip 100, 212, 212k, 230, 265, 530, ip 560g, ip 560, 655, 655g, 565, 565g are ideal for your call center or office application. The hd wireless headset is about freedom in the endless world of communication. Shoretel dock for apple iphone and ipad specifications the shoretel dock is the first and only businessgrade device that transforms the apple iphone and ipad into desk phones for the mobile generation. Shoretel ip phones have headset button on the phones keypad. Shoretel 485g ip backlit color display phone pcliquidations. The figure below shows the information th at appears on your shoretel 230 ip phone when an outbound call is placed. Shoretel ip phone 480480g components handset with finger rest speaker delivers high. View online or download shoretel shorephone ip 230 user manual. Headsets for shoretel 420, 480, 480g, 485 founders telecom.
Let the headset experts at founders telecom guide you to the plantronics solution thats right for you. Shoretel ip 230 features 5 line x 24 character display 120x35 pixels 3 lines builtin 10100 ethernet switch full duplex speakerphone 8 fixed feature keys transfer, conference, hold, intercom, redial history, voicemail, options, directory audio controls volume, mute, speakerphone, headset powered via 802. This video shows a new shoretel 230 that gets setnet with an internal. Headset jack ovide visual cues to display operational status 230 ip phone operational signals you parked call 230g ip phone operational signals you call parked disturb monitor leds. Numerous headsets are compatible with shoretel telephones, but finding the correct amplifier or directconnect cable is the key to getting a headset to work properly with your shoretel continued.
I was just looking at it to get the model number, and our receptionist was raving over how much she loves it, and shes had it for about 18 months now. Before the last update to shoretel connect, i was using a logitech h820e without any issues. Jul 20, 2012 if everything is set up right, you should now be able to make calls from shoretel communicator and the call will play over your headset. Here are a few vendors some bwi branches have used to order headsets and found to be knowledgeable and economical. How to install an ehs cable for remote answering on a. We delete comments that violate our policy, which we encourage you to. Ports on the back of the ip phone 420 reducing glare on the phones screen if glare makes it difficult to see your phones display screen, you can adjust the tilt angle of the stand on the back of your phone. Plantronics wireless headset configuration for shoretel 230 ip phone video goes through the process of setting up a plantronics co54 headset on a shoretel 230 ip phone. Allows remote answering on certain shoretel phones without the use of a handset lifter with sennheiser wireless office headsets call us at 1800 headsets 18004323738 to. Certified shoretel mitel ip phone compatible headsets.
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